Welcome to the Apollo Scholars Help Page! We’re here to assist you with any questions or concerns you may have about our tuition services. Below you’ll find comprehensive information on various topics. If you still need help, feel free to contact us directly.
Table of Contents
- Getting Started
- Services Offered
- Booking Process
- Payment Information
- Scheduling and Attendance
- Resources and Support
- Technical Support
- Policies and Procedures
- Contact Us
Getting Started
What is Apollo Scholars?
Apollo Scholars is a premier tuition service dedicated to providing high-quality educational support to students from KS3 to A-levels. We tutor a wide range of subjects to help students achieve their academic goals.
How do I sign up?
To get started with Apollo Scholars, visit our booking page, book a discovery call or go ahead and schedule your first session. Once submitted, we will contact you to discuss your needs.
Services Offered
What subjects do you offer tutoring in?
We offer tutoring in various subjects for KS3 to A-levels, including:
Do you offer online tutoring?
Yes, we offer both in-person and online tutoring sessions to accommodate different learning preferences and schedules.
What age groups do you cater to?
Our services are available for students from KS3 to A-levels.
Booking Process
How do I book a session?
Visit our bookings page and fill out the form. Provide detailed information about your child’s educational needs and preferences.
What happens after I submit the registration form?
After submitting the form, our team will review your information and contact you to discuss your requirements and arrange an initial consultation.
Is there an assessment before tutoring begins?
Yes, we conduct an initial assessment to understand the student’s current academic level and identify areas that need improvement.
Payment Information
What are your rates?
Our rates vary depending on the subject and session length. Please contact us for detailed pricing information. Alternatively, you can find it here.
How do I pay for the sessions?
Payment for in-person and online sessions is collected via Stripe. You will be asked to input your payment details when booking a session or unlocking our exclusive content.
Scheduling and Attendance
How do I schedule a tutoring session?
You can schedule sessions through our online booking system.
What is your cancellation policy?
We require a 24-hour notice for cancellations or rescheduling. Sessions cancelled less than 24 hours in advance may be subject to a cancellation fee. You can read more about our cancellation policy here.
Resources and Support
Do you provide study materials?
Yes, our tutors provide study materials and resources tailored to each student’s needs. However, you can purchase our exclusive content here.
Is there homework help available?
Absolutely! We can assist with homework and provide additional practice to reinforce learning.
Do you offer progress reports?
Yes, regular progress reports are provided to track the student’s improvement and adjust the tutoring plan as needed.
Technical Support
I’m having trouble accessing the online tutoring platform. What should I do?
Ensure you have a stable internet connection and the latest version of your web browser. If issues persist, contact our technical support team at info@apolloscholars.co.uk.
What equipment do I need for online tutoring?
You will need a computer or tablet with a webcam, microphone, and a reliable internet connection.
Policies and Procedures
What is your privacy policy?
We take your privacy seriously. Please review our privacy policy for details on how we protect your information.
Do you have a code of conduct?
Yes, we have a code of conduct to ensure a respectful and productive learning environment.
What should I do if I have a complaint?
If you have any complaints or concerns, please contact our support team at info@apolloscholars.co.uk.
Contact Us
Need further assistance?
If you have any questions or need further assistance, please don’t hesitate to reach out to us:
- Email: info@apolloscholars.co.uk
Thank you for choosing Apollo Scholars. We look forward to supporting your educational journey!
